pdn99 | Privacy Policy and Your Data Protection Rights

PDN99's Privacy Commitment at a Glance

Six core principles that underpin how PDN99 handles the personal data of Malaysian players — before you read our full policy.

Priority #1

256-Bit SSL Encryption For All Data

All information transmitted to and from the PDN99 platform — whether during login, making a deposit via Touch 'n Go eWallet or DuitNow, or updating your profile — is protected by 256-bit SSL encryption. This is the same security standard used by major banks in Malaysia, ensuring that your data cannot be intercepted or read by unauthorised parties while in transit.

No Data Selling

Your Data Is Never Sold or Shared

PDN99 has never and will never sell, rent, or disclose players' personal information to third parties for marketing or commercial purposes without your explicit consent. Information you provide when registering a PDN99 account — your name, phone number, and email — is used solely for platform operations, payment processing, and account-related communications.

Your Controls

You Have Full Control

PDN99 players have the right to access the personal information we hold about them, request corrections if there are any errors, and in certain circumstances request deletion of their data. PDN99 provides clear channels for players to exercise their privacy rights — contact our support team and your request will be processed within a reasonable timeframe without unnecessary obstacles.

Legal Compliance

Compliant with Malaysia's Personal Data Protection Act

PDN99's Privacy Policy is built on the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). This means the collection, processing, and storage of PDN99 player data is carried out within the legal framework established by the Malaysian government — giving you concrete legal protection, not just promises.

Layered Security

Multi-Layered Protection

Beyond data transmission encryption, PDN99 enforces strict internal access controls — only staff who require data access to perform their duties may view player information, and all such access is logged and monitored. Two-factor authentication (2FA) is available for player accounts as an additional layer of protection, and we encourage all PDN99 players to enable it.

Transparent & Clear

Full Transparency on Data Usage

PDN99 believes players have the right to know exactly what happens with their data. This Privacy Policy is written in plain, accessible language — not in a confusing format or buried within lengthy terms. Should there be any material changes to how PDN99 handles your data, we will notify you in advance via an in-platform notice or your registered email.

Contents

1. Introduction & Scope
2. Information We Collect
3. How We Use Your Data
4. Disclosure to Third Parties
5. Data Security
6. Cookies & Tracking Technologies
7. Data Storage & Transfer
8. Your Privacy Rights
9. Children's Privacy
10. Changes to the Privacy Policy
11. Contact PDN99

Updated: 1 January 2026

Language: Malay (ms-MY)

Jurisdiction: Malaysia

PDN99 Privacy Policy – Plain Language Summary

PDN99 collects your information to manage accounts, process payments, and comply with legal obligations. We do not sell your data. We protect your data with industry-standard encryption. You may request access to or deletion of your data at any time. Contact us at support@pdn99.click for any privacy-related enquiries.

1. Introduction & Scope of PDN99's Privacy Policy

This Privacy Policy ("Policy") is published by PDN99 ("PDN99", "we", "our platform") and describes how we collect, use, disclose, transfer, and protect your personal information when you use the PDN99 platform, including the website, mobile application, and all related services.

This Policy applies to all registered PDN99 players, visitors to the PDN99 website, and any individual who interacts with PDN99 through our official communication channels. By using the PDN99 platform, you agree to the collection and use of information as described in this Policy.

PDN99 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to upholding the privacy rights of every player and ensuring that your personal information is handled with full responsibility, transparency, and appropriate security measures.

PDN99's Privacy Policy is written in plain, easy-to-understand language because we believe players deserve to know exactly what happens with their data — not get lost in confusing legal jargon. If anything is unclear, reach out to our support team.

2. Types of Information PDN99 Collects

PDN99 collects your personal information through several channels — directly during registration and platform use, automatically through website technologies, and in certain cases from legitimate third-party sources. The following are the categories of information we collect:

Registration & Identity Information

Full name as it appears on your official Malaysian identification document (MyKad or passport).
Date of birth for age verification against the 18-year minimum requirement.
An active Malaysian mobile phone number.
A valid and active email address.
Passwords are stored in encrypted format — PDN99 does not store passwords in plain text.

Financial & Transaction Information

Payment method details used — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX account information (Maybank2u, CIMB Clicks) required to process deposits and withdrawals.
Records of all deposit and withdrawal transactions, including amounts, dates, timestamps, and payment methods.
Betting history and gaming activity within the PDN99 platform.

Technical & Usage Information

The IP address of your device when accessing PDN99.
Device type, operating system, and web browser version.
Access log data including pages visited, visit timestamps, and actions performed within the PDN99 platform.
Cookie data and tracking technologies as described in Section 6.

Identity Verification (KYC) Information

A copy of your identification document (MyKad, passport) when required for identity verification.
Proof of residential address when required for compliance purposes.
Other supporting documents that may be requested under specific circumstances for security or legal compliance purposes.

PDN99's Data Minimisation Principle: We only collect information that is strictly necessary for the stated purposes. PDN99 does not collect excessive or irrelevant data beyond what is needed to provide services to Malaysian players.

3. How PDN99 Uses Your Information

PDN99 uses collected personal information solely for legitimate purposes directly related to delivering the best possible service to players in Malaysia. The following are the primary purposes for which your data is used:

Account Management & Services

Creating and managing your PDN99 account, including the registration process, login, and identity verification.
Securely and accurately processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
Processing withdrawal requests to your bank account or e-wallet within 15 minutes.
Providing access to all PDN99 games and services, including football, blackjack, poker, Live Casino, and virtual sports.

Communications & Customer Support

Sending important notices related to your PDN99 account, such as transaction confirmations, security alerts, and policy updates.
Provides effective customer support when you reach out to the PDN99 team via live chat, email, or Telegram.
Keeping you informed about relevant PDN99 bonuses, promotions, and offers — you can opt out of marketing communications at any time.

Security & Legal Compliance

Detecting and preventing fraud, money laundering, bonus abuse, and suspicious activity on the PDN99 platform.
Verifying player identity and eligibility, including age verification for the 18-year minimum requirement.
Fulfilling legal and regulatory obligations under applicable Malaysian law.
Maintaining transaction records for audit, compliance, and dispute resolution purposes.

Platform Improvements

Analysing usage patterns in aggregate (not individually) to understand how players use PDN99 and identify areas for improvement.
Optimising platform performance, fixing bugs, and ensuring a smooth experience for all Malaysian players.
Developing new features and improved services based on the needs and feedback of PDN99 players.

4. Disclosure of Information to Third Parties

PDN99 does not sell, rent, or disclose players' personal information to third parties for marketing or commercial purposes. However, under the limited circumstances set out below, PDN99 may need to share certain information with relevant parties:

Trusted Service Providers

PDN99 works with carefully selected third-party service providers to support platform operations. These include payment processors for Touch 'n Go eWallet, GrabPay, DuitNow, and FPX transactions, as well as technical infrastructure providers. All service providers are contractually bound to protect PDN99 player data and to use it solely for authorised purposes.

Legal & Regulatory Requirements

PDN99 may be required to disclose players' personal information to relevant authorities when mandated by Malaysian law or a valid court order. This includes investigations into fraud, money laundering, or other unlawful activities. PDN99 will not disclose information beyond what is legally required.

Third Party	Purpose of Disclosure	Permitted
Payment Processors (TnG, DuitNow, FPX)	Processing deposit & withdrawal transactions	✓ Yes
Malaysian Authorities	Legally required compliance	✓ Where legally required
Technical Infrastructure Providers	PDN99 platform hosting & security	✓ Yes (limited)
Third-Party Advertising Companies	Marketing to third parties	✗ No
Data Brokers	Sale or exchange of player data	✗ No
Unauthorised Third Parties	Any other purpose	✗ No

Important: PDN99 has never sold and will never sell player personal data under any circumstances. This is not merely a policy statement — it is a core operating principle of PDN99 that is non-negotiable.

5. Data Security & PDN99's Protection Measures

PDN99 continuously invests in security infrastructure to ensure the personal data of Malaysian players is protected to the highest practicable standard. The key security measures we implement include:

Transmission Encryption: All communications between your device and PDN99's servers are secured by TLS 1.3 protocol with 256-bit encryption — including when making deposits via Maybank2u, CIMB Clicks, or any FPX payment method.
Stored Data Encryption: Sensitive information such as passwords and payment details stored in PDN99's database is encrypted using strong encryption algorithms. No PDN99 staff member can view your password in its original form.
Role-Based Access Control: PDN99's systems operate on strict access controls where each staff member only has access to the data necessary for their specific role — not blanket access to all player data.
24/7 Security Monitoring: The PDN99 system is continuously monitored to detect suspicious activity, intrusion attempts, and anomalies that may indicate security threats. Incident response is carried out promptly upon detection of any threat.
Regular Security Audits: PDN99 conducts regular security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.
Two-Factor Authentication (2FA): PDN99 offers 2FA for all player accounts — we encourage all players to enable this feature in their PDN99 account settings as an added layer of protection.

While PDN99 employs comprehensive security measures, no system is 100% immune to all threats. If you suspect your PDN99 account has been compromised, contact our support team immediately via live chat.

6. Cookies & Tracking Technologies at PDN99

PDN99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the PDN99 website. The following are the types of cookies we use:

Session Cookies: Required to maintain your login session within PDN99. This cookie is automatically deleted when you close your web browser. Without it, the PDN99 platform cannot function properly.
Preference Cookies: Saves your preferences such as display language and display settings so you do not need to reconfigure them each time you log in to PDN99.
Analytics Cookies: Helps PDN99 understand how players use our platform in aggregate — most visited pages, common navigation paths, and so on. This data is used for platform improvements and is not linked to individual player identities.
Security Cookies: Helps PDN99 detect and prevent fraudulent activity by identifying suspicious usage patterns on the platform.

You can manage and delete cookies through your web browser settings. However, please note that disabling certain cookies may affect the functionality of the PDN99 platform. Session cookies in particular are required for login and basic navigation within our platform.

PDN99 does not use cookies to track your activity on other third-party websites or to build marketing profiles shared with external advertisers. PDN99's use of cookies is strictly limited to improving your experience on the PDN99 platform.

7. Data Storage & Retention Periods

PDN99 retains player personal information only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law. PDN99's data retention guidelines are as follows:

Active Account Data: Profile and account information for active PDN99 players is retained for as long as the account remains in active use.
Financial Transaction Records: Records of all deposits and withdrawals — including transactions via Touch 'n Go eWallet, DuitNow, GrabPay, and FPX — are retained for a minimum of 7 years in accordance with Malaysian legal requirements on financial record-keeping.
Data After Account Closure: When a PDN99 account is closed at a player's request, personal information will be deleted or anonymised within a reasonable timeframe, except for data that must be retained for legal, audit, or unresolved dispute purposes.
Security Logs: Access and security logs are retained for a limited period as required for security incident investigations and compliance.

PDN99 stores player data on servers located in secure facilities with strict physical and logical access controls. In certain limited circumstances, data may be processed by service providers located outside Malaysia — however, in all such cases, those providers are contractually required to maintain data protection standards equivalent to or exceeding those required under Malaysian law.

8. Your Privacy Rights as a PDN99 Player

As a PDN99 player in Malaysia, you have the following privacy rights regarding the personal information we hold about you. PDN99 is committed to making it straightforward for players to exercise these rights without unnecessary barriers:

Right of Access

You have the right to request a copy of the personal information PDN99 holds about you. Data access requests will be processed within 21 business days.

Right to Rectification

If any personal information held on record by PDN99 is inaccurate or outdated, you have the right to request a correction and PDN99 will update it promptly.

Right to Erasure

Under certain circumstances, you have the right to request that PDN99 delete your personal information, subject to applicable legal requirements and contractual obligations.

Right to Restrict Processing

You may request PDN99 to restrict the processing of your data under certain circumstances — for example, while a dispute regarding data accuracy is being resolved.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes. PDN99 will cease using your data for such purposes immediately upon request.

Right to Data Portability

You have the right to receive your personal information in a structured, machine-readable format and, in certain circumstances, to request that it be transferred to another service provider.

To exercise any of the privacy rights above, contact the PDN99 support team by email at support@pdn99.click by stating the right you wish to exercise and your PDN99 account identification details. PDN99 will verify your identity before processing any privacy request and will respond within the timeframe required under applicable Malaysian law.

PDN99 aims to process all privacy rights requests within 14 business days of verifying the requester's identity. For more complex requests, processing may take up to 30 business days, and we will notify you accordingly.

9. Children's Privacy & PDN99 Age Restrictions

PDN99 is an exclusive platform for adult players aged 18 and above. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe that a minor in your care has registered a PDN99 account or provided us with their personal information without your consent, please contact us immediately at support@pdn99.click.

PDN99 will take immediate steps to investigate the report, close the relevant account, and delete all personal information associated with that individual from our records once confirmed. This is our unwavering commitment to child protection.

PDN99 employs an age verification process during registration and reserves the right to request identity document verification (MyKad or passport) at any time to confirm that players meet the minimum age requirement of 18. Accounts that fail to provide satisfactory verification will be suspended until verification is complete.

10. Changes to PDN99's Privacy Policy

PDN99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational changes to the PDN99 platform. When changes are made:

The "Updated" date at the top of this page will be refreshed to reflect the date of the most recent update.
For material changes — those that significantly alter how PDN99 handles your personal data — we will notify you via an in-platform notice or your registered email at least 14 days before the changes take effect.
For minor changes that do not materially affect your privacy rights, updates may be made without specific prior notice, other than the updated date shown on this page.

PDN99 encourages you to review this Privacy Policy periodically to stay informed about our privacy practices. Continued use of the PDN99 platform after any material changes to this Privacy Policy take effect will be considered acceptance of those changes.

11. Contact PDN99 for Privacy Matters

If you have any questions, concerns, or complaints regarding PDN99's Privacy Policy or how we handle your personal information, please reach out to our team through the following channels:

Email (Recommended for privacy matters): support@pdn99.click — include "Privacy Enquiry" in your email subject line for faster processing.
Live Chat: Available 24/7 on the PDN99 platform — ideal for general enquiries or issues that need immediate clarification.
Telegram: For faster, more convenient communication on matters that do not require detailed documentation.

The PDN99 support team handling privacy-related matters will respond within 48 business hours for written enquiries. For cases involving suspected data breaches or active unauthorised access, priority assistance is available via live chat.

If you are not satisfied with PDN99's response to your privacy concerns, you also have the right to lodge a complaint with the relevant data protection authority in Malaysia in accordance with the Personal Data Protection Act 2010 (PDPA).

PDN99 values your trust. Your privacy is not merely a legal obligation for us — it is a fundamental expression of the respect we extend to every Malaysian player who entrusts us with their personal information.

FAQ – PDN99 Data Privacy

The most frequently asked questions from Malaysian players about privacy and data security at PDN99.

No. PDN99 does not sell, rent, or disclose players' personal information to advertising companies, data brokers, or any third parties for marketing or commercial purposes. Your information is shared only under very limited circumstances — with technical and payment service providers directly involved in the operation of the PDN99 platform, and with Malaysian authorities when required by law. All parties who receive PDN99 player data are contractually bound to use it solely for authorised purposes and to protect it to a strict security standard.

To request deletion of your personal data from PDN99's records, send an email to support@pdn99.click with the subject line "Data Deletion Request" along with your PDN99 account number and full name. Our team will verify your identity before processing the request. Please note that this right to deletion is subject to certain limitations — financial transaction records may need to be retained for periods prescribed under Malaysian law, and data required to resolve ongoing disputes cannot be deleted until those disputes are settled. PDN99 will clearly inform you of what can and cannot be deleted, and the reasons why.

Yes. PDN99 uses 256-bit SSL encryption for all data transmissions, including transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks through FPX. Sensitive payment information is processed through payment gateways that comply with industry security standards. PDN99 does not store your full bank card number or e-wallet PIN/password — this information is processed directly by recognised payment providers and never transits through or is stored in PDN99's systems. The records we retain are transaction records only (amount, date, method used) for account and audit purposes, not full card or account details.

When you close your PDN99 account, we will initiate the deletion or anonymisation of your personal data within a reasonable timeframe — typically within 90 days of account closure. However, certain categories of data may need to be retained for longer periods in accordance with Malaysian legal obligations. This includes financial transaction records, which must be kept for a minimum of 7 years to comply with financial regulations, as well as any data related to unresolved disputes or ongoing investigations. Once the mandatory retention period has elapsed, the data will be permanently deleted or fully anonymised. If you have specific questions about what happens to your data after account closure, please contact the PDN99 support team.

Privacy Policy PDN99 – Our Commitment to Protecting the Data & Privacy of Malaysian Players

PDN99's Privacy Commitment at a Glance

PDN99 Data Security Standards

PDN99 Privacy Policy – Plain Language Summary

1. Introduction & Scope of PDN99's Privacy Policy

2. Types of Information PDN99 Collects

3. How PDN99 Uses Your Information

4. Disclosure of Information to Third Parties

5. Data Security & PDN99's Protection Measures

6. Cookies & Tracking Technologies at PDN99

7. Data Storage & Retention Periods

8. Your Privacy Rights as a PDN99 Player

9. Children's Privacy & PDN99 Age Restrictions

10. Changes to PDN99's Privacy Policy

11. Contact PDN99 for Privacy Matters

FAQ – PDN99 Data Privacy

PDN99 Policies & Other Information

Privacy Policy PDN99 – Our Commitment to Protecting the Data & Privacy of Malaysian Players

PDN99's Privacy Commitment at a Glance

PDN99 Data Security Standards

PDN99 Privacy Policy – Plain Language Summary

1. Introduction & Scope of PDN99's Privacy Policy

2. Types of Information PDN99 Collects

3. How PDN99 Uses Your Information

4. Disclosure of Information to Third Parties

5. Data Security & PDN99's Protection Measures

6. Cookies & Tracking Technologies at PDN99

7. Data Storage & Retention Periods

8. Your Privacy Rights as a PDN99 Player

9. Children's Privacy & PDN99 Age Restrictions

10. Changes to PDN99's Privacy Policy

11. Contact PDN99 for Privacy Matters

FAQ – PDN99 Data Privacy

Does PDN99 share my information with advertising companies or other third parties?

How can I request PDN99 to delete my personal data?

Is my bank card or e-wallet information safe with PDN99?

What happens to my data if I close my PDN99 account?

PDN99 Policies & Other Information